RETURN POLICY

If you're not in love with your purchase, return it within 30 days of delivery for a refund or exchange — no questions asked.

• Items must be unworn, unwashed, and returned in original condition with tags and packaging intact.
• Custom or made-to-measure items are not eligible for return unless defective or damaged.
• Refunds are processed to the original payment method within 5–7 business days after inspection.

• Need a different size or style? You're welcome to request an exchange.
• A flat shipping fee of $15 per piece applies to all exchange shipments.
• Return shipping for exchanges is handled by us. You only pay the outbound reshipment fee.

• Original shipping charges are non-refundable.
• For orders with Free Shipping, a flat deduction of $15 per piece applies at the time of refund.

• All custom-made items are specially tailored to your specifications and are non-returnable and non-refundable.
• Each custom corset undergoes a strict quality check and is photographed before shipping to ensure accuracy.
• Please double-check all sizing and customisation details before placing your order.
• If your custom item arrives defective, damaged, or different from your approved specifications, contact us within 3 days of delivery.
• Eligible cases may be resolved with a repair, replacement, or store credit.

Email us at: help@luxenoir.com
Include your order number and reason for return or exchange. We’ll guide you through the process quickly and smoothly.