RETURN POLICY
LUXE NOIR Return Policy – 30 Days, No Quibble
No-Quibble 30-Day Returns
If you're not in love with your purchase, return it within 30 days of delivery for a refund or exchange — no questions asked.
Return Guidelines
- Items must be unworn, unwashed, and returned in original condition with tags and packaging intact.
- Custom or made-to-measure items are not eligible for return unless defective or damaged.
- Refunds are processed to the original payment method within 5–7 business days after inspection.
Exchanges
- Need a different size or style? You're welcome to request an exchange.
- A flat shipping fee of $15 per piece applies to all exchange shipments.
- Return shipping for exchanges is handled by us. You only pay the outbound reshipment fee.
Refund Policy
- Original shipping charges are non-refundable.
- For orders with Free Shipping, a flat deduction of $15 per piece applies at the time of refund.
Custom Made Policy
- All custom-made items are specially tailored to your specifications and are non-returnable and non-refundable.
- Each custom corset undergoes a strict quality check and is photographed before shipping to ensure accuracy.
- Please double-check all sizing and customisation details before placing your order.
- If your custom item arrives defective, damaged, or different from your approved specifications, contact us within 3 days of delivery.
- Eligible cases may be resolved with a repair, replacement, or store credit.
Start a Return or Exchange
Email us at: help@luxenoir.com
Include your order number and reason for return or exchange. We’ll guide you through the process quickly and smoothly.
Easy, elegant, and customer-first — that’s the LUXE NOIR way.